Mastering ISO 9001:2015 Quality Management System Course
ISO 9001:2015 Course Description
Understand and Implement ISO 9001:2015 Confidently
After completing this course, you will have a solid understanding of the ISO 9001:2015 standard. Each clause of the standard is explained in a simple-to-understand language.
Why this course?
Start your Quality Management System learning with an experienced instructor having 35 years of practical experience in implementing Quality Management and Continuous Performance Improvement.
What you will learn when you take this online class (Course Objectives):
The new ISO 9001 standard – a clause-by-clause review
The specific differences between ISO 9001:2008 and ISO 9001:2015
Understanding the transition timeline from 2008 to 2015 version
The Annex SL for all Management Systems
Role of top management
Documented information
Context of your organization
Expectations of interested parties
New requirements of the standard
Organizational Knowledge
Risk-Based Thinking
This course provides clause by clause explanation of the ISO 9001:2015 standard.
No need to pay 500 to 1000 dollars for the one-day course.
What are other students saying about this course?
Content was above expectations. Mr. Sandeep is a good orator. (5 stars by Yogendra Kumar Yadav)
Fue buena elección porque estoy conociendo más detalles del tema (5 stars by Fernando David Gonzalez Sanchez)
Explained every clause with detailed information and examples (5 stars by Kalyan Chakravarthy Bodapati)
He really helped demystify ISO 9001 and the course provides the framework for further learning of the topic (5 stars by Edwin Okoronkwo)
again a very useful course from Sandeep Kumar (5 stars by Tobias Trupp)
You will learn about this new standard through short and easy-to-understand video lessons and quizzes. A discussion forum on the right side of this course would be used to discuss specific problems and issues.
NOTE: Please note that ISO 9000 and ISO 9001 standards are copyright protected. A copy of these standards will NOT be provided as a part of this course.
Who the ISO 9001:2015 Course is for:
- Anyone in quality management field
- Quality Managers and other quality function employees
- Employees actively engaged in developing and implement a QMS
- Employees leading the effort of upgrading the QMS from ISO 9001:2008 to ISO 9001:2015
What you’ll learn on the ISO 9001:2015 Course
Understand the requirements of ISO 9001:2015 standard in plain and simple language
Understand the history of ISO 9001 standard
- Understand the steps required for a company to implement the standard
ISO 9001:2015 Course Program
13 sections • 81 lectures • 9h 55m total length
History of ISO 9001 Revisions
Pre-Course Diagnostic Test
9001:2008 vs 9001:2015 High Level Comparison
Five terms now have a new name
No Quality Manual
No requirement for an organization to develop a Quality Manual.
No Management Representative
ISO 9001:2015 does not prescribe to have a Management Representative appointed.
No Exclusion Clause
Process Approach
Explicit requirement of the Process Approach.
Preventive Action is out, and Risk Based Thinking is in
Annex SL, Appendix 2 High Level Structure and core text does not include a clause giving specific requirements for “preventive action”.
Standard makes risk-based thinking more explicit and incorporates its requirements for establishment, implementation, maintenance and continual improvement of the QMS
DOWNLOAD – Key changes from ISO 9001:2008 – 10 pages
SCOPE OF THE STANDARD (Clause 1)
demonstrate its ability to consistently provide product* or service* that meets customer* and legal requirements
enhance customer satisfaction through the effective application of the system
Generic requirements
NORMATIVE REFERENCES (Clause 2)
ISO 9000:2015,
Quality management systems — Fundamentals and vocabulary
TERMS AND DEFINITIONS (Clause 3)
ISO 9000:2015,
Quality management systems — Fundamentals and vocabulary
DOWNLOAD – Clause 1, 2 and 3 – 7 pages
Practice Activity – QUIZ – Clause 1, 2 and 3 – 5 questions
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the quality management system
4.4 Quality management system and its processes
determine external and internal issues that are
– relevant to its purpose and
– its strategic direction and
– that affect its ability to achieve the intended result
monitor and review information about these external and internal issues.
4.2 Needs and Expectations of Interested Parties
4.3 Determining the scope of the quality management system
consider:
a)the external and internal issues
b)the requirements of relevant interested parties
c)the products and services of the organization.
4.4 Quality management system and its processes
determine:
a) inputs required and the outputs expected
b) sequence and interaction of these processes;
c) criteria and methods
d) Resources
e) Responsibilities and authorities
f) Address the risks and opportunities
g) Evaluate these processes and implement any changes needed
h) Improve the processes and the QMS
DOWNLOAD – Clause 4 – 15 pages
Practice Activity – QUIZ – Clause 4 – 5 questions
5.1 Leadership and commitment
5.2 Policy
5.3 Organizational roles, responsibilities and authorities
DOWNLOAD – Clause 5 – 13 pages
Practice Activity – QUIZ – Clause 5 – 4 questions
6.1 Actions to address risks and opportunities
6.2 Quality objectives and planning to achieve them
6.3 Planning of changes
DOWNLOAD – Clause 6 – 14 pages
Practice Activity – QUIZ – Clause 6 – 5 questions
7.1 Resources
7.1.1 General
7.1.2 People
7.1.3 Infrastructure
7.1.4 Environment for the operation of processes
7.1.5 Monitoring and measuring resources
7.1.6 Organizational knowledge
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented information
DOWNLOAD – Clause 7 – 24 pages
Practice Activity – Quiz – Clause 7 – 7 questions
8.1 Operational planning and control
8.2 Requirements for products and services
8.3.1 General
8.3.2 Design and development planning
8.3.3 Design and development inputs
Definitions – Design review, verification and validation
8.3.4 Design and development controls
8.3.5 Design and development outputs
8.3.6 Design and development changes
8.4.1 General
8.4.2 Type and extent of control
8.4.3 Information for external providers
8.5 Production and service provision
8.6 Release of products and services
8.7 Control of nonconforming outputs
DOWNLOAD – Clause 8 – 58 pages
Practice Activity – QUIZ – Clause 8 – 11 questions
9.1 Monitoring, measurement, analysis and evaluation
9.2 Internal audit
9.3 Management review
DOWNLOAD – Clause 9 – 23 pages
Practice Activity – QUIZ – Clause 9 – 10 questions
10.1 General
10.2 Nonconformity and corrective action
10.3 Continual improvement
DOWNLOAD – Clause 10 – 14 pages
Practice Activity – Quiz – Clause 10 – 4 questions
Transition Timeline
Quality Manual – To have it or not to have it?
Organizational Knowledge – Implementation Approach
Actions to address risks and opportunities – Implementation Approach
Download Slides for Section 11
Who is Responsible for Revision?
Why the standard is being revised?
ISO 9001:2015 Revision Timeline
High Level Structure – HLS
Download Section 12 Slides
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